Can Corporate Telecom help set up my VoIP / Cloud Voice?

Moving to VoIP or Cloud Voice can feel like a big step. You might be worried about how everything will be set up, whether your phones will work the way your business needs them to, or what happens if something doesn’t feel right once you’re live. If this is new territory, it’s completely normal to want reassurance that you won’t be left to figure it out on your own.

That’s exactly where Corporate Telecom comes in.

How do we help get your VoIP or Cloud Voice set up?

Do you help with the full setup, not just the order?

Yes, absolutely. We don’t see our role as simply placing an order and moving on. We follow everything through from pre-install to post-setup and configuration, staying involved at each stage. That way, if something needs adjusting or fine-tuning once you’re live, you’re not left chasing answers. Our focus is on helping your new system run smoothly in real-world use, not just on paper.

Can you set the phones to work around our opening hours?

Yes. We can add your opening and closing hours directly onto the system, so your phones only ring between the times that suit your business. This means your team isn’t interrupted outside working hours, and customers get a clear, consistent experience when they call, even if it’s outside those times.

Will the phone system be set up to match how we work?

This is a big part of the setup. We’ll configure how your phones operate based on how your business actually works day to day. That includes things like how many rings you want before a call moves on, and how hunt groups are set up so calls are shared or directed properly. The goal is to make the system feel intuitive for your team, rather than something they have to work around.

What about voicemail and customer experience?

We can set up a voicemail that reflects your business and the way you want to speak to your customers. Whether it’s a simple, clear message or something more tailored, it helps make sure callers are looked after even when no one can answer straight away. It’s a small detail, but it can make a big difference to how professional your business feels.

Can you support multiple sites or departments?

Yes. If your business operates across multiple locations or has different departments, we can help configure your phone setup so everything works together properly. This helps keep communication organised and ensures calls reach the right people without confusion.

Do you have experience with VoIP and Cloud Voice?

With 11 years of experience working with VoIP, right from the inception of BT Cloud Voice, Corporate Telecom has built up strong, practical knowledge of digital phone lines. That experience allows us to guide you through the setup with confidence, anticipate potential challenges, and make sure everything is configured correctly from the start.

Yes, Corporate Telecom does help set up your VoIP or Cloud Voice system, and we stay involved well beyond the initial install. From configuring opening hours, call handling and voicemail, to supporting multi-site or multi-department setups, everything is designed around how your business actually works.

Our role is to make the move to digital phone lines feel straightforward and well-supported, using our experience to guide you through each step and help avoid common pitfalls. If you’d like to talk through your setup or understand what configuration would suit your business best, get in touch and we’ll be happy to discuss your options.