Can you help me with Holiday schedules on my BT Cloud Voice and Webex?

Holidays are meant to be a break, but for many businesses they come with a familiar worry: what happens to our phone calls while we’re away? You might be concerned about customers getting the wrong message, calls going unanswered, or everything not switching back properly once you return. If you’re unsure how to manage holiday changes on your BT Cloud Voice or Webex system, that’s completely understandable — and it’s something we help with regularly.

What can be changed for the holiday period?

We can take care of the practical side for you. That includes changing, resetting, or amending schedules so your phone system reflects how your business is operating over the holiday period. This can cover voicemail settings, hunt groups, and call handling, helping ensure calls are routed appropriately while your availability is different.

Can you help with holiday voicemail messages?

Yes, we can. If you’d like a more tailored approach, bespoke voicemail messages can be offered by our team. The key thing here is time — as long as enough notice is given before the holiday period, we can make sure everything is set up properly and sounds right for your business.

Will everything go back to normal afterwards?

The short answer is yes. Holiday schedules can be put in place with a clear end date from the start. Once that date is reached, your system will automatically return to its original setup, so there’s no need to worry about remembering to switch things back when you’re busy catching up after time off.

Is there anything I need to plan for?

The main thing is allowing enough time. Simple schedule changes are usually straightforward, but more customised voicemail messages work best when they’re planned ahead of the holiday period. That way, everything runs smoothly and there’s less chance of last-minute stress.

To sum it up, we can help you manage holiday schedules, adjust call handling, and arrange bespoke voicemail messages, all with a clear plan to return your system to normal once the holiday period ends.

If you’re planning time off and want reassurance that your phones are covered, get in touch to talk through your options. We’ll keep it simple and make sure everything works the way it should.