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Hello, How can we help!

If you have any Customer Service enquires our team are more than happy to help! You can contact us by email or telephone, or alternatively fill in the form with your query and we will get get back to you as soon as possible.

Telephone

Email

Visit Us

Address

Opening Hours

Mon - Thurs

Fri

Sat-Sun

9:00 am – 5:00 pm

9:00 am – 4:00 pm

Closed

Product(s) of Interest
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Important Network Numbers:

Mobile

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General Enquiries:


0800 678 1030 or +44 1635 691 702 if abroad

BT Lost or stolen – Out of Hours
0800 032 8751 – Starts of as an automated service, state that lost/stolen mobile to get speaking to an operator

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100 from your handset or 0800 977 7337

From your O2 mobile

Dial: 8002

Charges: Free

From a landline    

Dial: 0800 977 7337    

Charges: Free

From another country

Dial: +44 844 8090 200

Charges: Free from an O2 mobile

Opening hours    

Monday – Friday    08:00 – 20:00
Saturday                  09:00 – 17:00
Sunday                     09:00 – 17:00

Limited service outside of these hours is available if you have lost or had your mobile phone stolen, or if you have a fault on your O2 landline.
Live Chat with O2 operator : http://www.o2.co.uk/business/contact-us

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191 from your handset or 08700 700 191 or +44 7836 191 191 if abroad.

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Small Business customers–
 

150 from your handset or 07953966250
Weekdays 8am-9pm
Weekends: 8am-8pm

 

Corporate Business customers–

158 from your handset or 07973100158

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Daisy customer services:0333 320 2090
indirectcustomers@daisygroup.com

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 (02) Plan Customer Services– 03300 881818 open 9am-6pm.
If your handset is lost or stolen email – lostandstolen@plan.com

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Cloud Voice

Telephone: 0800 389 0537 option 1 

Then choose from the following:-

Option 1 Existing open orders

Option 2 for Support or to raise a new order

Option 3 for Technical Helpdesk

Option 4 for Billing

BT Belfast Faults:


0800 800212
Option 2: Billing Issue
Option 3:  Broadband Faults
Option 4: Service Team

Important Network Numbers
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