Holidays are meant to be a break, but for many businesses they come with a familiar worry: what happens to our phone calls while we’re away?  You might be concerned about customers getting the wrong message, calls going unanswered, or everything not switching back properly once you return. If you’re unsure how to manage holiday changes on your BT Cloud Voice or Webex system, that’s completely understandable — and it’s something we help with regularly. What can be changed for