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Tel: 028 9079 4800
Hello, How can we help!
If you have any Customer Service enquires our team are more than happy to help! You can contact us by email or telephone, or alternatively fill in the form with your query and we will get get back to you as soon as possible.
Telephone
Visit Us
Address
Opening Hours
Mon - Thurs
Fri
Sat-Sun
9:00 am – 5:00 pm
9:00 am – 4:00 pm
Closed
Important Network Numbers:
Mobile
General Enquiries:
0800 678 1030 or +44 1635 691 702 if abroad
BT Lost or stolen – Out of Hours
0800 032 8751 – Starts of as an automated service, state that lost/stolen mobile to get speaking to an operator
100 from your handset or 0800 977 7337
From your O2 mobile
Dial: 8002
Charges: Free
From a landline
Dial: 0800 977 7337
Charges: Free
From another country
Dial: +44 844 8090 200
Charges: Free from an O2 mobile
Opening hours
Monday – Friday 08:00 – 20:00
Saturday 09:00 – 17:00
Sunday 09:00 – 17:00
Limited service outside of these hours is available if you have lost or had your mobile phone stolen, or if you have a fault on your O2 landline.
Live Chat with O2 operator : http://www.o2.co.uk/business/contact-us
191 from your handset or 08700 700 191 or +44 7836 191 191 if abroad.
Small Business customers–
150 from your handset or 07953966250
Weekdays 8am-9pm
Weekends: 8am-8pm
Corporate Business customers–
158 from your handset or 07973100158
Daisy customer services:0333 320 2090
indirectcustomers@daisygroup.com
(02) Plan Customer Services– 03300 881818 open 9am-6pm.
If your handset is lost or stolen email – lostandstolen@plan.com
Cloud Voice
Telephone: 0800 389 0537 option 1
Then choose from the following:-
Option 1 Existing open orders
Option 2 for Support or to raise a new order
Option 3 for Technical Helpdesk
Option 4 for Billing
BT Belfast Faults:
0800 800212
Option 2: Billing Issue
Option 3: Broadband Faults
Option 4: Service Team